Brilliant Prospector
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Frequently Asked Questions

You've got questions? We've got answers.

Yes, recurring subscription options are available on most packages.

Lead and Traffic packages are not offered on a recurring subscription by default upon ordering, although you may elect to subscribe to one of our renewal plans and join our Loyalty Rewards Program from within your back office if you so choose.

By joining our Loyalty Rewards Program and subscribing to one of our recurring subscription plans, you will receive up to 25% More Leads or Traffic each time your order renews. The bonus structure is as follows:

  • 0-3 Months = 15% Bonus
  • 3-6 Months = 20% Bonus
  • 6+ Months = 25% Bonus

You may update or cancel your subscription at any time, by selecting the appropriate option from within the "My Invoices" area of your back office.

Our order processing and delivery system is fully automated.

For most current customers, leads will begin delivering within 60 minutes after placing their lead order. You will receive an email notification once your order is accepted.

New customers and orders needing verification may require phone validation before delivery begins.

If you need to locate or verify your order, call us at (888) 455-3237 x2 from Monday to Friday 8:00am - 4:30pm MST/Arizona., Monday through Friday.

The leads are delivered to your email address.

Each lead may also be viewed within the "My Prospects" tab of your Leads Administration Panel or the contact management system.

Your login information is emailed to you at the time your order is accepted. If you are a current customer you may log in to your account at any time.

Yes, you can customize most of our lead packages at the time of ordering.

Depending on the lead type you select, you may have options to target by area code, time zone, state, country, gender or any combination.

Additional charges may apply depending on your selections.

Our real time leads are semi-exclusive, sold an average of three times.

A lead is never sold more than once to the same business opportunity.

This semi-exclusivity has set an industry standard of excellence as this results in our leads being very responsive and providing leads that are willing to hear about your opportunity.

Our proprietary lead management and lead delivery system ensures that leads are always adequately distributed and never over-sold.

We generate all of our leads using an exclusive publisher network, business opportunity portals and search engines. Each lead completes a professional, non-incentivized capture page looking for more information on a work-from-home opportunity.

All of our leads have completely "opted-in", meaning you can safely contact them by email or phone without the fear of SPAM complaints or being rejected due to the Do Not Call legislation.

Click here to view an example lead capture page.

Yes, all of our leads contain both the lead's unique IP address and time stamp. The IP address identifies the lead's source and the time stamp provides the exact time the lead submitted their information.

This information is imperative for email marketing. Do not purchase leads if the supplier is unable to provide an IP address, a time stamp and show you how they generate their leads.

Plus this information is generally imperative if you wish to upload your leads into a management system or an auto-responder system. It may also be required by your ISP in the event of a complaint.

Leads are available for a period of sixty days from the date the lead is delivered.

You are not authorized to re-sell or give away a lead to any other party.

When emailing the lead or calling the lead please be courteous and always, if they request, give the lead an option to be removed from your email list.

Yes, Real Time Lead and Traffic credits must be used within sixty (60) days from the date of purchase, or they will expire. No refunds will be offered for unused expired credits.

Yes, call us toll-free at (888) 455-3237 x2.

Our business hours are 8:00am - 4:30pm MST/Arizona, Monday through Friday.

Yes, for your convenience we offer a full lead replacement policy with automated status reporting for Invalid Leads.

In the event that you receive a lead with a disconnected phone number, a wrong telephone number, or from a minor you simply need to submit it as an Invalid Lead with the click of a button. Replacement leads are validated and responded to within 7 business days from the date of submission. A lead credit is added to your order quantity when a lead is confirmed as invalid.

You can monitor the status of each of your submitted Invalid Leads in the "Tickets" tab of the Help Desk section of your Leads Administration Panel or the contact management system.

Yes, we give you complete control over the flow of your real-time leads and traffic.

With real time leads and traffic, you get to stop and start (Pause and unPause) your delivery as often as you wish. You can also specify a Daily Cap, which is the maximum number of leads you wish to receive per day.

There are also advanced options available in your back office, where you can select the days of the week you would like to restrict your delivery to, and also the start time and end time each day as a delivery window.

With all of these options at your fingertips, you are literally in full control.

Please note, aged lead types are delivered in a single batch and therefore do not have these control features. Any of our batched lead types (super fresh, fresh, discounted, and aged leads) are delivered in a single file at one time.

Simply place an order

Once you have ordered a package of leads or traffic, you will be emailed your order confirmation and log in information. Once logged in, you can view and manage your order from the "My Invoices" tab.

If you need any assistance or have questions please call us at (888) 455-3237 x2 from Monday to Friday 8:00am - 4:30pm MST/Arizona..